63 additional staff were hired to carry out incremental cleaning activities that included: Kerb and Channel sweeping; pavement sweeping; pavement scrubbing; litter control; toilet cleaning; street orderly services; bus shelter cleaning; street furniture cleaning and additional graffiti patrols.

Throughout each of the 44 days of the RWC 2011 tournament:
- Over 200,000 m2 of pavement was mechanically swept
- Over 90,000 m2 of pavement was wet cleaned (mechanically scrubbed/steam cleaned/ waterblasted)

• Grey Lynn Festival
• Diwali Festival of Lights
• Lantern Festival
• Auckland Seafood Festival
• Round The Bays
• Coca Cola Christmas in the Park

Civic have developed systems to provide full recycling at events with sorting of waste into designated waste streams and reporting of outcomes.

In 2008 Civic successfully tendered for the significantly expanded, current version of the Zero Tolerance to Graffiti Vandalism contract which now also includes small commercial premises and traffic signal assets within the scope of work.

Both those contracts are major consumers of recycled paint, a key element at the time in making possible through shear volume of demand, a sustainable manufacturing process for recycled paint that delivered both cost savings and a reduction in the amount of toxic waste entering landfills throughout greater New Zealand – a true win/win situation.

The current contract utilises hand held PDA’s for real time reporting and the generation of statistical data to collect and collate data. Civic has led the way in developing leading edge technology and telecommunications that provide site specific evidence of taggers and tagging volume which is essential to prevention and police prosecution of vandals.

We continue to develop innovative graffiti removal methodologies at the same time as we keep pace with investment in modern solutions to this world wide problem.

Civic has been providing effective and efficient Toilet and Change Cleaning services in City and Parks environments since the company was incorporated in 1987.

Our systems and methodologies have grown and developed in response to more demanding standards, as required by cities particularly in high profile public and tourist areas.

Our Toilet and Change services are all based on a mobile fleet.

We perform over 150,000 cleans per annum on over 300 facilities around Auckland; some of which get up to 4 cleans per day.

Minor Maintenance

Civic is a pioneer provider of Minor Maintenance services(including Graffiti Vandalism Removal) in public facilities  since the early 1990’s when Auckland based Borough Councils embraced the devolution process set down by Central Government.

Innovative implementation of the service has saved rate payers in Auckland hundreds of thousands of dollars over the years that followed; a particular point of pride here at Civic.

Minor Maintenance services provided by Civic subsequently evolved into a more comprehensive package of in order to meet the scope of work in Auckland City Council CBD facilities and assets.

We took a fresh approach to keeping Auckland’s vibrant commercial centre pavements and roadside environments sparkling clean when we opted to search the globe for what we believe to be the best purpose-built equipment to do the job.

Our “Green Machine” sweepers (dry process) and  “Hako” scrubbers (wet process) are now a familiar site around Auckland’s streets; the benefits they deliver are –

• Higher standards of finish.
• Much higher frequency of cleaning due to mobility of equipment.
• Substantial cost savings to our customers.
• Fast response to call outs.
• An up-market professional image for the City.

Steam Cleaning  and Water Blasting

Our in-house designed and built, mobile steam cleaning/water blasting units enable us to effectively and efficiently remove gum and deep-seated stains from hard surfaces, including pavements, public spaces and public squares.

Mobile Loose Litter Removal

We utilise motorbike crews working with dedicated pick-up vehicles in GPS equipped teams to recover, bag & dispose of loose litter from geographically large areas of Auckland City and Waitakere City, including rural and semi-rural zones.

Road Sweeping and Leaf Fall Removal

We utilise world class, GPS monitored vehicles for road sweeping and leaf fall removal that enable us to track progress against schedule or plan and report accordingly.

Our operations teams are constantly developing new, innovative methodologies which deploy resources in a manner that provides responsive service which can be implemented at short notice to deal with the unpredictable, day to day patterns of leaf fall in season.

Streetscape General: (we don’t believe that “near enough is good enough”)

At Civic we have invested heavily in a wide range of plant and equipment with which to provide efficient, effective standards of cleaning in the Streetscape Environment here in New Zealand.

We utilise Management Systems that generate real time reporting statistics and which support processes and procedures (what we do & how we do it), in a manner that provides in depth information about results as measured against customer KRA’s and KPI’s.

It was interesting to note that the successful strategies & programmes implemented in hot-beds of Graffiti Vandalism like those that exist in the States are already in place here in Auckland.
Mayor John Banks opened the Symposium & made it quite clear that he has a Zero Tolerance attitude to Graffiti Vandalism & that he is delighted with the progress being made on cleaning up Graffiti Vandalism in our City under the leadership of Rob Shields with the Education, Eradication & Enforcement strategy.


Civic & HHC are both doing their bit here in Auckland to slow down the accumulation process by nipping rubbish in the bud at its source on the streets using our Green Machines in Auckland City contracts & with Hayden & his team (including 30,000 volunteer hours), picking up in excess of 2,000,000 litres of rubbish from the beaches & waters of the Waitemata Harbour since the establishment of the Waitemata Clean Up Trust in 2002.
Please remember to be a tidy KIWI.